CONTACT

We are open Monday-Friday 8:30a.m -5:30 p.m. PST. You can contact us at support@regettacanoeusa.com or through our contact page (please allow 24 hours for a response).

Products & Orders

All promo codes must be inputted at the time of checkout by the customer. Our system will not allow us to manually adjust any costs on orders that have already been placed. We cannot apply any promo codes to prior purchases.

Our special shoe designs gives you enough space to move your toes around.

We accept any major credit/debit cards and most of the common payment solutions in the world like Paypal.

You can expect to receive your order 7-10 business days after you have placed your order depending in the state that you reside.

Please log on to your account and click on “MY ORDERS” and you will be able to track your order(s). You'll also receive an email from us confirming your order and it contains a link to your order status page.

It usually take 5 to 7 business days before you see a charge in your account. You can also contact us and we can check it for you in our system.

Unfortunately after you have placed your order we are unable to change your payment method.

Unfortunately after you have placed your order you are not able to add an item. Please feel free to make a second purchase and we will get your orders shipped out to you as soon as possible.

Once the order has been placed please contact our customer service team within 24 hours of placing your order. Our customer service team can be contacted via email at support@regettacanoeusa.com

Shipping & Returns

Most orders are shipped via UPS and SurePost.

Yes, we ship to PO boxes, we may contact you for more information if required.

Please log on to your account and click “My Orders” select your order number, then click on track my order.

Yes, please email our customer service team at support@regettacanoeusa.com and provide us with you order number. We will be happy to assist you.

Please contact our customer service team at support@regettacanoeusa.com and we will be happy to assist you.