RETURN POLICY

We stand by our products so if in any way you are unsatisfied with your purchase, we offer FREE and EASY returns within 30 days after the order date.

Returns must take place within 30 days after the order date to be honored.

Returns made after the 30-day period from the order date will no longer be honored and will be sent back to the sender.

The product for return must be in the same condition you received it, unaltered and unused. It should be packed in its original box with all complete tags and labels unless the product was damaged or defective upon receipt. Returns that do not meet this criteria will not be accepted and will be sent back to the sender.


RETURN PROCESS


If you wish to return your order due to incorrect size, incorrect item received, defective item or item not meeting your expectations, refer to the Return Process below.

  1. The condition of the product needs to be checked before we confirm the return. Email us at support@regettacanoeusa.com with the following details:
    1. Your Order Number.
    2. Product SKU number on the box.
    3. The reason for return (e.g. incorrect or defective product received).
    4. Pictures or videos of the product.
  2. Wait for 24-48 hours for product inspection. If the return is accepted, we will send you the Return Label so that you can ship it back for free.
  3. Prepare your product for return.Pack the product securely. If you don't have the original product packaging, use a sturdy box.Attach the Return Label to the package and include the RMA form inside.

The product for return must be in the same condition you received it, unaltered and unused. It should be packed on its original box with all complete tags and labels unless the product was damaged or defective upon receipt. Returns that do not meet these criteria will not be accepted and will be sent back to the sender.


RETURN OPTIONS

Exchange

Replacement

Refund

 

Payment Method Refund Method Refund Time (Once Refund Is Processed)
Credit Card  Credit Card 3-5 Business Days
Credit Card Gift Card Immediate
Debit Card Debit Card Up to 10 Business Days
Checking Account Checking Account Up to 10 Business Days
Amazon.com Gift Card Gift Card Balance Immediate
Promotional Certificate No Refund Issued N/A
Credit Card & Amazon.com Gift Card Gift Card Balance or both Reference Times above for Details
Pre-paid Credit Cards Pre-paid Credit Card Refund Time Depends on the Issuer, and can take up to 30 Days
Shop with Points Reward Points Reward Point Balance Up to 5 business days

 

RETURN ADDRESS:

World Link Transport Inc.

1220 Kona Drive.

Compton, CA 90220


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